Incorrect items: If a product is not the product that you ordered, Hallowed Ground will either replace the product or give you a full refund if returned within 10 days of receipt. However, Hallowed Ground cannot replace products that have been used, unless they are covered under the manufacturer's warranty, you will send these items directly to the manufacturer for replacement.
Note: Hallowed Ground does not accept refunds on scopes, sights, binoculars, flashlights, DVD’s, hearing protectors, clothing or special order items. Firearms are non-returnable and non-refundable. If the firearm you order is defective or damaged it must be sent directly to the manufacturer for repair or adjustment. Some manufacturers offer superior service and we may direct you in this regard, depending on the brand.
Electronic Devices, Hearing Protectors, Lasers, Rangefinders, Lights and other electronic devices are covered by the manufacturer, and must be returned to the manufacturer for repair or replacement. No refunds or returns are accepted on these types of items. We only carry Electronic Devices that are covered under warranty by a reputable manufacturer. Please consult your owner’s manual for warranty information, or call us for instructions.
If you are not satisfied with your Accessory Product (other than exceptions such as firearms, electronic devices, optics etc.), you may return it within 10 days for a full refund using the form of currency tendered at time of purchase, less shipping costs (and fees) and restocking fees (20% minimum restocking fee*). Item must be unused and in 100% original condition with all labels and papers intact. You must have a 'Return Authorization Number' (RMA) before returning the item. Contact us by phone or email at firstname.lastname@example.org for an RMA- BEFORE YOU RETURN THE PRODUCT! Accessories include (but are not limited to): Holsters, Belts, Knives, Cleaning Supplies, Firearm Add-Ons.
*Restocking fees: All returns will be charged a twenty percent restocking fee. Left Handed Items are special order items, and are not returnable. Left handed orders may not be canceled.
We cannot accept returns on any ammunition due to liability.